Dean Benard
30 June 2015
Accusations of incompetence can result from poor record keeping and note taking, inaccurate or unclear report writing, failure to consider all sources of information and failure to meet timelines. Investigators need to take and keep good notes during an investigation. Good notes are the foundation of the investigator's report, and having no notes or poor notes can undermine the report and the inve...
Dean Benard
23 June 2015
An investigator’s career depends on maintaining integrity and credibility in the eyes of others. If an investigator’s integrity is in question, his or her effectiveness is compromised, perhaps forever. An investigator may be accused of misrepresentation by concealing facts or evidence. Sometimes, evidence is missing by accident. When dealing with a particularly difficult fraud case, for example, a...
Dean Benard
16 June 2015
Investigators must always be vigilant on the issue of confidentiality. It is often necessary to share information that some might suggest is confidential, but to complete an interview or gather relevant documentation investigators may need to share some information. Providing inappropriate information about the subject of an investigation with other witnesses is a breach of confidentiality an...
Dean Benard
9 June 2015
A conflict of interest arises when a person has competing interests or loyalties are or potentially can be at odds with each other. A conflict of interest may cause a person to experience a struggle between diverging interests, points of view, or allegiances. Interests that can create conflict in an investigation include politics, family, friends, values and personal history. One investigator refu...
Dean Benard
2 June 2015
Investigators can be accused of not being fair, of not looking at all the facts, and of drawing conclusions instead of investigating facts. Sometimes, the investigator’s motivation or alleged motivation may be called into question based on certain assumptions and beliefs related to his or her cultural background or gender or that of the individuals who are party to the investigation. A good i...


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