Sarah Marceau – Speaking in Ottawa Sept 24 & 25, 2013

Sarah Marceau, our Director of Operations, will be speaking in Ottawa at the Infonex Conference on September 24 and 25, 2013. Sarah will be covering the following information:

Best Practices for Interviewing

• Determine the objectives of your interview
• Develop a framework for planning, preparing and conducting the interview
• How to frame questions
• Overcome objections and denials
• Analyze common interviewing mistakes, and learn how to avoid them

Using Evidence More Effectively

• What is evidence?
• What does an investigator need to keep for purposes of disclosure?
• Overview of how to seek and obtain evidence
• What to do once you have the evidence
• Taking statements
• Using legislative authorities
• Best practices in evidence retention