Sarah Marceau – Speaking in Ottawa Sept 24 & 25, 2013

Posted on August 5, 2013 by Dean Benard

Sarah Marceau, our Director of Operations, will be speaking in Ottawa at the Infonex Conference on September 24 and 25, 2013. Sarah will be covering the following information:

Best Practices for Interviewing

  • Determine the objectives of your interview
  • Develop a framework for planning, preparing and conducting the interview
  • How to frame questions
  • Overcome objections and denials
  • Analyze common interviewing mistakes, and learn how to avoid them

Using Evidence More Effectively

  • What is evidence?
  • What does an investigator need to keep for purposes of disclosure?
  • Overview of how to seek and obtain evidence
  • What to do once you have the evidence
  • Taking statements
  • Using legislative authorities
  • Best practices in evidence retention
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