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Posts

  • When Harassment Allegations Are Not Substantiated

    What do you do when a workplace investigation does not support the allegations of harassment? We believe understanding the reasons why and the underlying dynamic will go a long way in guiding employers towards  making the right decisions following such investigations....

    August 4, 2015
  • Identifying and Investigating Unlicensed Practitioners

    Incidents involving unlicensed practitioners are increasing across the United States and Canada, and in many jurisdictions, combating illegal practitioners falls to the regulatory body.This article describes the scope of the problem and explains methods for preventing unlicensed practice and identifying unlicensed practitioners by using investigative techniques.The article also addresses the value of collaborating with other organizations and the need for the resources to investigate unlicensed practitioners....

    July 31, 2015
  • TESTIFYING CONFIDENTLY & COMPETENTLY

    When investigators testify, they have the opportunity to demonstrate their credibility and professionalism. To do so, they should be aware of techniques for keeping calm and providing thoughtful, responsive answers. One important technique a skilled witness uses is to focus on the limits of the actual question, rather than to interpret it and over answer....

    July 28, 2015
  • Don’t Be Accused of Misrepresentation

    An investigator’s career depends on maintaining integrity and credibility in the eyes of others. If an investigator’s integrity is in question, his or her effectiveness is compromised, perhaps forever....

    June 23, 2015
  • Preventing Breaches of Confidentiality

    Investigators must always be vigilant on the issue of confidentiality. It is often necessary to share information that some might suggest is confidential, but to complete an interview or gather relevant documentation investigators may need to share some information....

    June 16, 2015
  • Avoiding Allegations of Bias

    Investigators can be accused of not being fair, of not looking at all the facts, and of drawing conclusions instead of investigating facts. Sometimes, the investigator’s motivation or alleged motivation may be called into question based on certain assumptions and beliefs related to his or her cultural background or gender or that of the individuals who are party to the investigation....

    June 2, 2015
  • Recording Investigative Interviews – The Benefits Outweigh the Risks

    Over the years I have had many interesting discussions on the advantages and potential disadvantages of recording investigative interviews. I have tried to look at all sides of the issue and have written about topic in the past. I thought it was about time I revisit this topic and make a case for recording....

    May 26, 2015
  • Reporting Professional Misconduct

    Members of the public generally know that if they feel someone has acted criminally, including causing them personal harm, they can make a report to the police, or in some cases even take legal action against that individual....

    May 12, 2015
  • Interviewing Tips

    When interviewing, investigators should keep these key tips in mind:...

    May 6, 2015