Policy on Accessibility For Ontarians With Disabilities Act

Posted - December 22, 2011

Benard + Associates just became compliant with their obligations under the Accessibility for Ontarians with Disabilities Act. The Act was passed in 2005 and the intention is to make Ontario completely accessible by 2025. There are five standards that are outlined in the Act: customer service; the built environment (building and structures); employment; information and communications; and transportation. The first standard that is required to be met under this legislation is the Accessibility Standard for Customer Service which is intended to ensure that individuals with disabilities will receive fully accessible, high quality customer service. All organizations that have more than one employee are required to comply with this standard by January 1, 2012. For our policy please click here and for our customer feed back form please click here.