Tag: process-design

Don’t waste time deciding what to do – Be prompt in making the decision to investigate. Delays make things more difficult and may create procedural challenges to an investigation. Delays may result in people becoming entrenched in their positions and gives more time for discussion to occur among the parties and potential witnesses to incidents. This is not to advocate being hasty in your decision to investigate but being expedient in moving the process forward is recommended.

At Benard + Associates we have started a new social media experience for our followers called Ask an Expert. Send us your questions on investigations and mediation on Twitter and we will select one question every month to feature. If we select your question you win a free copy of our DVD "Investigation Interviewing - Keys to Success". Don't worry, If we don't select your question to feature, we will still send you an answer! We look forward to some great questions and sharing our expertise with everyone. Click on the image below to be directed to our Twitter page.

This week Dean is working with the Ontario Provincial Police delivering a two day workshop on investigation best practices for workplace discrimination and harassment investigations. It is always great to work with such a distinguished group of engaged law enforcement professionals. 

Benard + Associates is very pleased to welcome our new Office Administrator and Executive Assistant, Andrea Lackie. Andrea brings with her over ten years of experience as an Executive Assistant supporting Vice Presidents and senior level management for such organizations as Sun Life Financial and Blackberry. Andrea is already helping to make our operation more efficient and we are very lucky to have her join the team.    

Dean will be delivering a half day workshop at the Infonex 18th Annual Professional Regulation & Discipline Conference in Toronto on April 17, 2014. The title of the workshop is "Ensuring Your Investigation Does Not Go off the Rails: Mitigate Risk through Proper Planning and Investigation Management". Long title but interesting topic! 

Investigation interviewing is easily the most important aspect of investigations yet it is not the easiest aspect of investigations. If you want to be a great investigator, you must become a great interviewer. We are currently offering a full day workshop on investigation interviewing with demonstrations, exercises and coaching in all aspects of conducting an effective investigation interview. Come spend a day with us at the Sheraton Centre Toronto and let us help you hone your interviewing skills and take it to the next level.

Tonight we are going to the 12th Annual Tema Conter Tribute Gala. We are excited to be supporting this worthy cause and tonight we will be sponsoring a "Heroes Tribute Table" for ten deserving people to enjoy an evening that supports them and their families. Below is an excerpt from the Tema Conter Memorial Trust website that speaks to the purpose of this worthy cause.

Last week we attended the Human Resource Professionals Association Conference and Tradeshow. We were very excited to show off our new and improved booth at the tradeshow and we had many excellent conversations with people about workplace investigations and mediation. I had the privilege of speaking at the conference on the subject of investigative interviewing. I was impressed with the size of the audience and how engaged they were with the topic. 

We will have a FactFinders Newsletter coming out in the next day or two but I wanted to let you all know about the DVD preview video we just posted to the website. This video is the only one of its kind on the market. Take a look at the preview and consider getting a copy of the DVD. It will be very useful to anyone looking to enhance their interviewing skills.