When Procedural Fairness Becomes Procedural Theatre
By Dean BenardIn the world of investigations, we talk a lot about procedural fairness, and for good reason. It’s the backbone of any credible process. People ...
April 30, 2026
Insights
Posts
-
-
Fraud Isn’t Always What It Seems: Understanding the Divide Between Workplace, Regulatory, and Criminal Investigations
March is Fraud Prevention Month and it is a time when organizations rightly focus on controls, safeguards, and early detection. But when concerns arise, the ...
March 25, 2026 -
The High-Performer Problem: Investigating Misconduct When the Organization Has Something To Lose
Workplace investigations are supposed to be neutral exercises in fact-finding. Policies are clear. Mandates are defined. Standards of proof are articulated.And ...
February 24, 2026 -
The Hidden Cost of Investigations: Why Investigator Wellbeing Matters
In our line of work, whether it’s professional regulation or workplace conflict, investigation isn’t just a task. It’s a responsibility. We deal with ...
January 26, 2026 -
Managing the Investigation of Anonymous Whistleblower Complaints in the Workplace
Every organization worth its salt wants to do the right thing. They put policies in place, they train people, and they promote cultures of respect, ...
December 16, 2025 -
The Role of Organizational Culture in Triggering Investigations: Beyond Individual Acts
By Dean BenardFor many years, investigations in both professional regulatory environments and workplaces focused primarily on individual behaviour. A complaint ...
November 19, 2025 -
Weaponizing Complaints: The Growing Threat to Justice & Integrity
Complaint abuse, or the weaponization of grievance systems, is a rising concern in Canada and globally. What begins as a tool for justice and accountability is ...
July 24, 2025 -
Neutrality Isn’t Optional: How Investigators Undermine the Process When They Lose the Middle Ground
In our line of work, neutrality is more than a virtue, it’s a necessity. It’s the foundation upon which trust in an investigation is built. Without it, the ...
June 25, 2025 -
Cracking the Human Code: Elevating Your Interviewing Skills in Fraud Investigations
In the world of fraud investigations, the paper trail often feels like the main event with analysis of bank statements, transaction records, emails, and ...
May 29, 2025 -
Curious Criticisms: The Lighter Side of Workplace Investigations
If you spend enough time conducting workplace investigations, you’ll inevitably encounter a wonderful array of feedback, some helpful, some not so much, and ...
May 1, 2025
Let's be friends
Our newsletter is a monthly rundown of interesting articles, upcoming events, and commentary